Privacy
Your personal details as a 21 Grand Casino player are not offered for sale, rental or exchange with other parties.
Reading without a profile
On this site, you browse pages without a reader login. There are no forms for sending information and no facility for uploading documents. this site runs no tracking of its own. You do not need to enter a name or supply an address to read the content here.
For account enquiries, contact casino support. Keep casino credentials and copies of financial documents out of general correspondence about these pages.
Information connected to play
For your casino account, personal information supports the movement of funds and improvements to your gaming experience. Those purposes relate to using the casino service, including its payment processes. They are separate from browsing the pages you are reading here.
Statistics about the player population may be shared with reputable recipients. These can cover sales and traffic as well as audience demographics and other site information. Individual player details are excluded from those statistics.
Documents for verification
A casino withdrawal can require evidence of your identity and home address. Card payments involve further documentation to verify the cards used. These checks concern your player account and are handled through casino support, rather than through general page correspondence.
When sending verification pictures to player support, include your registered name and username. Make the images clear enough to inspect. Required documents can also be requested for fraud prevention, so a previous payment does not remove the possibility of another check.
Communication choices
You can request an end to promotional correspondence and messages from partners by emailing casino support. This choice extends to postal communications as well as email. The casino support details are on the contacts page, alongside the address for financial matters.
Privacy questions
Who handles questions about my player information?
Use the casino's general support channel for enquiries about privacy practices affecting your account.
Where will changes to casino privacy arrangements appear?
Amendments appear on the casino privacy page as soon as they are made.